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FAQ

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What We Do ?

1. What types of restoration services do you offer?

At Projekt Restoration CA, we specialize in water damage restoration, fire damage restoration, mold remediation, and emergency services to restore your property to its original condition.

2. What should I do if my home or business has water damage?

The first step is to stop the source of the water if possible and contact us immediately. Our team will arrive quickly to assess the damage, extract water, and begin the drying process to prevent further issues like mold.

3. How quickly can you respond to an emergency?

We provide 24/7 emergency response services. Our goal is to be on-site as quickly as possible to minimize damage and start restoration efforts.

4. Do you work with insurance companies?

Yes, we work with most major insurance companies and can assist you with the claims process to make things easier for you.

5. How long does water damage restoration take?

The time it takes depends on the extent of the damage. After our initial assessment, we will provide you with a timeline for completion, which can range from a few days to a couple of weeks.

6. What are the signs of water damage I should look for?

Signs of water damage include stains on walls or ceilings, warped flooring, peeling paint, a musty smell, and mold growth. If you notice any of these signs, contact us for an inspection.

7. Is mold dangerous, and how can I prevent it?

Mold can cause health issues, especially for those with allergies or respiratory conditions. To prevent mold, it’s important to address moisture issues quickly. If you suspect mold, our team can provide professional testing and remediation.

8. Can fire damage be fully restored?

Yes, with the right techniques and equipment, most fire damage can be fully restored. This includes cleaning, deodorizing, and repairing structural damage. Our goal is to return your property to its pre-damage condition.

9. What areas do you serve?

We proudly serve the entire state of California, including residential and commercial properties in major cities and surrounding areas.

10. How much will restoration services cost?

The cost of restoration services varies depending on the extent of the damage and the services required. We provide detailed estimates after our initial assessment, and we work closely with your insurance to ensure you receive the coverage you’re entitled to.

11. How can I contact Projekt Restoration CA?

You can reach us 24/7 by phone at 855-933-7935 or by filling out our contact form on the website. We’re here to help with all your restoration needs.

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Privacy Policy

Projekt Restoration we respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit our website, contact us, or use our services related to Mold Remediation, Mold Inspection & Testing, Mold Removal / Cleanup, and Black Mold Removal.


1. Information We Collect

We may collect the following types of personal and non-personal information:

  • Personal Information: Name, email address, phone number, physical address, and any other information you provide when contacting us or requesting services.

  • Usage Data: IP address, browser type, operating system, pages visited, and time/date of your visit.

  • Cookies: We may use cookies to enhance your website experience. You can disable cookies in your browser settings.


2. How We Use Your Information

We use your information to:

  • Respond to your inquiries or service requests

  • Schedule and deliver mold-related services

  • Improve our website and customer service

  • Send service updates, promotions, or important notices (if you opt-in)

  • Comply with legal obligations


3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your data with:

  • Trusted third-party service providers (e.g., payment processors, contractors) to perform services on our behalf

  • Law enforcement or government agencies if required by law


4. Data Security

We implement reasonable safeguards (physical, electronic, and managerial) to protect your information from unauthorized access, alteration, disclosure, or destruction.


5. Your Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Request disclosure of the personal information we collect and how we use it

  • Request deletion of your personal information

  • Opt-out of the sale of personal information (note: we do not sell your data)

To exercise any of these rights, please contact us at:
📞 Phone: (855) 933-7935


6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies separately.


7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from minors.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.


9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:
Projekt Restoration

📞 (855) 933-7935